UK Delivery Charges

Free delivery on all orders over £30 delivered to a UK mainland address.

Deliveries on all orders under £30 delivered to a UK mainland address is £4.95

Deliveries to Northern Ireland, Scottish Highlands and Scottish Isles, Isles of Scilly, Isle of Man and Channel Islands:

• these are subject to a surcharge which depends on weight - we ask you to agree our quote before charging you
• orders over £30 will receive a £4.95 discount off the surcharge

UK Delivery Times

We aim to deliver almost all UK mainland orders within 3 working days of their being received.

If ordering out of office hours (which are Monday to Friday 9am - 5pm), please take the next office day as the start time for this 3 day estimate.

Very occasionally, the 3 day target is not met. Whilst we do our very best, we do not guarantee a 3 day service. Please let us know immediately if it has not taken place.

If we know that we have a problem meeting our standard we will contact you by email or by phone to let you know.

UK Delivery Next Day

We offer a guaranteed UK next day delivery for an extra £10.

Orders need to be placed by 12 noon.

Please phone to use this service.

Signed for Delivery

We only deliver when the goods are signed for, unless you give specific instructions as to where something can be left. If you have given instructions that goods can be left without being signed for, then, we are sorry, but we cannot be responsible if items go missing once delivered.

International Orders

Please phone for carriage charges and delivery details.

Receiving a Delivery

Please check the contents of your delivery straight away. Whilst damage or discrepanciest are rare, please report them to us within 24 hours and at the latest within 7 days. If there is obvious packaging damage, please sign for "damaged packaging" at the time of receipt.